01
Make contact.
Complete the short form below with your details and a brief description of the matter. Please do not include confidential or sensitive detail at this stage.
Home/Commence an Arbitration
Commence an Arbitration
Commence an arbitration, in confidence.
Starting is a single, private step. You do not file anything here and you do not commit to anything by making contact. You tell the institution, in brief, that you have a matter. The institution responds to you directly, confirms the track and the all-inclusive fee, and, if you choose to proceed, sets you up securely on the case platform.
How it works
Three steps.
02
The institution responds.
A case manager reviews your enquiry and contacts you directly to confirm the track, the process and the all-inclusive fee in writing.
03
If you proceed, you are set up securely.
The case manager opens the matter on the case platform and sends you a secure invitation to create your login. Your full details and documents are gathered there, on a platform hosted in South Africa, not on this website.
Your details
A short, private form.
Keystone Prime collects these details only to respond to your enquiry and, where a matter proceeds, to set you up on its case platform. Your information is processed in accordance with the Protection of Personal Information Act 4 of 2013 and is held in South Africa. See our Privacy Notice.